Travelling to Cancún for treatment

For visas, payment arrangements and medical documents, start with Travelling to Mexico for treatment. This page covers arrival, clinic locations and the local route for raising concerns in Cancún.

How do I get there?

Consult ASUR’s official Cancún airport information. Give your clinic the airport, terminal and flight number when confirming transport. Ask where its representative will meet you and what happens if the flight is delayed.

Confirm the clinic’s municipality before booking transfers. Ask for an itinerary that distinguishes arrival at the airport, the initial appointment and any later attendance. Have the clinic specify the address for each appointment, rather than relying on a destination name in a package description.

Where are the clinics?

Advanced Fertility Center Cancún lists Avenida Tulum, Súper Manzana 9, Manzana 1, Lote 3. Cancun Cosmetic Dentistry lists Malecón Américas shopping centre, Avenida Bonampak, Supermanzana 6, store 101A.

These are address examples, not a ranking or a statement that clinics occupy one medical district. Match the suite and building name to your appointment confirmation. Ask whether investigations, the procedure and follow-up use the same location, and confirm a contact number for each visit.

Who can I complain to locally?

Quintana Roo’s state health service is the local starting point for identifying the relevant facility-inspection or patient-complaint office. Ask it which route applies to the named clinic and whether the matter should go to medical arbitration or sanitary regulation.

Request the current submission form, accepted language and a reference number. Keep copies of correspondence and identify the legal provider name, exact address and dates of care so the authority can locate the establishment.

For national bodies and licence-checking information, see Travelling to Mexico for treatment.

What should I know about the place?

Quintana Roo’s government describes Cancún’s medical-travel development through proposed private hospitals, specialist consulting rooms and maternal care. A development announcement does not establish that a planned facility is open.

Checked on 24 October 2026.