Travelling to Madrid for treatment

For visas, payment arrangements and medical documents, start with Travelling to Spain for treatment. This page covers arrival, clinic locations and the local route for raising concerns in Madrid.

How do I get there?

Use Aena’s Adolfo Suárez Madrid–Barajas Airport page for official airport information. Confirm the terminal on your ticket before arranging collection with a provider.

Ask the clinic to put the first appointment’s address and department in writing. Request a meeting point and a number to use if the flight is delayed. If a procedure takes place at a hospital separate from the consulting room, ask for both addresses and confirmation of which journey is covered by the proposed transport arrangement.

Where are the clinics?

Dr Espinosa Custodio’s practice lists Calle Moreto 5, ground floor left, Madrid. Ferrus & Bratos lists practices at Calle de Caleruega 102 and Calle de Velázquez 58.

Confirm the exact branch and building number before making travel arrangements. Ask whether the initial assessment, treatment and review appointments all take place there. Do not treat a provider’s main-office address as confirmation of the operating location. Request the entrance, floor and a direct contact for each site appearing on your appointment schedule.

Who can I complain to locally?

The Community of Madrid’s healthcare-complaint guidance distinguishes routes and directs private-centre patients to request the centre’s complaint sheet. Ask where the completed form should be submitted and which authority addresses the specific issue.

The regional government also distinguishes consumer matters involving private healthcare, such as prices, billing and contract information, from clinical concerns. Confirm which route applies, whether translation is required and how to receive a response abroad.

For national bodies and licence-checking information, see Travelling to Spain for treatment.

What should I know about the place?

The Community of Madrid’s 2019 health-tourism discussion identifies surgical treatment among visitors’ reasons for travelling for health services. This historical account describes a sector, not a current ranking or an assessment of any provider’s outcomes.

Checked on 24 October 2026.